Remote Access to Intrusion Alarm System

A major manufacturer of building and security technology develops, produces and projects modular intrusion detection and alarm systems for use in large building complexes. The system’s networked control panels manage the intrusion detection peripherals (motion detectors, signaling devices) of the assigned parts of the building. To simplify maintenance tasks, Helbling enables a secure remote access to the central control panels.



  • Secure management of customer accounts and assigned alarm systems in the cloud

  • Worldwide access to customer facilities via a secure internet connection

  • Update of the embedded central software and change of the parameterization via remote access

  • Condition monitoring and event reporting to simplify the maintenance and processing of alarms in centralized call centers

  • Intrusion alarm control panel as an embedded system based on a Renesas microcontroller, comprehensive, object-oriented software in C ++


  • Definition of protocols and security features for the connection between end device and cloud, as well as for the connection between cloud and gateway panel

  • Implementation and test of the access procedures in the control panel software over different prototype phases

  • Coordination of software development in the international development network: software for end devices (PC / mobile), cloud and for specialized routers

  • Test and validation in the verification test and coordination of a penetration test (external company)

Result / success

Remote access is implemented and is sold by the customer via a license model. Features that use remote access are flash update, condition monitoring and event reporting.

Reference projects

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